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Blog
What is an SBC? All about Session Border Controllers
With the rise of cloud-based telephony solutions, ensuring a secure and optimized communication environment has become more important than ever. Enter session border controllers, or SBCs. These network elements play a crucial role in managing and securing the flow of real-time communication sessions. […]
How fax machines work and how to fax in 2024
As fax machines improved, so did the transmittal time. This was a boon to businesses that depended on sending or receiving sensitive documents. Fax machines became so popular that “fax” became a verb, as in “Fax me your order and we’ll ship it today.” The sales of stand-alone fax machines peaked in the U.S. in 1997 and three years later in Japan. […]
UCaaS cost: How switching can help
Understandably, UCaaS cost is top-of-mind when transitioning to a cloud-based unified communications solution. In general, as-a-service solutions are considered cost-effective alternatives to on-premises systems. […]
Tips for improving phone calls between insurance agents and clients
The key communication tool in all insurance agencies is still the telephone. So how do you master your insurance phone calls and business phone system? In this post, we’ll take a look at what makes phone calls effective and how you can get a phone system that will help you and your staff be more productive and provide a stellar client experience. […]